When will I receive my subscription?

Delivery time for a monthly publication is usually between 8-12 weeks but can sometimes take up to 14 weeks. If you order a magazine that is bi-monthly or quarterly, delivery time can be slightly longer depending on the schedule of the publisher.

Do you automatically renew my subscription every year?

No - we don't believe in a ever automatically renewing your subscription. We believe the choice to renew should be up to you! To renew your subscription simply visit our website 2-3 months before your subscription expires and place your renewal order.

Can I renew a subscription I currently receive?

Yes you can. Any magazine that we list on our website is available for renewal. When you add the magazine subscription to your shopping cart, please be sure to note that the order is a renewal and match the name and address as it appears on your current mailing label.

Can I order more than one magazine on my order?

Certainly! Select as many magazines as you like. When you find a magazine you wish to order, just add the magazine to your shopping cart and continue shopping until you have made all of your selections. Once you have finished shopping continue on through the checkout process to pay for your order.

I would like to order a gift for someone. Can I order a gift subscription through your website?

Magazines are the perfect gift and every magazine listed on our website is available for purchase as a gift subscription. When adding a magazine to your shopping cart that is a gift, once you click the add to cart button, on the next screen simply indicate that the magazine is a gift. On the next screen you be asked to enter the gift recipient's name and address information which will allow the selected magazine to be sent to the person of your choice.

You can also order magazines for yourself and multiple gift orders all on one order. Simply continue to add your magazine selections to your shopping cart until you are finished shopping. Once you've finished shopping continue on through the checkout process to pay for your order.

Do you process military or international orders?

Unfortunately we are not able to process orders shipping to a military or international address.

Will you notify my gift recipient of the gift I am sending?

At this time we are unable to send a notice announcing the gift that you have ordered. We suggest that you notify your gift recipient of the gift by sending a card so they will know that the magazine subscription is on its way to them in 8-14 weeks.

I would like to cancel my order I placed. How do I cancel?

We process all orders on Saturday of each week. Once we have processed your order it cannot be cancelled and refunded. If you have placed an order and wish to cancel, please notify customer service prior to 11:00 a.m. (EST) on Saturday. Cancellation requests received after this time cannot be cancelled and refunded as your order will have already been processed.

Can I make changes to my order?

We process all orders on Saturday of each week. If you have changes which need to be made to your order, please let us know of these changes prior to 11:00 a.m. (EST) on Saturday.

How do I request a change of address?

If you have a change of address and you are not yet receiving your magazine subscription order, please contact our customer service department. Please include your order number, your previous address and your new address. Our customer service department will update your address with our clearinghouse or the publisher directly.

If you are currently receiving your magazine subscription, please contact the publisher directly and request that they update your address information in their system. This is the quickest, most efficient way to process an address change when you are already receiving your magazine subscription.

There is an error on my order. How do I correct this error?

If, after placing your order, you notice that there is an error, please send a copy of your order receipt to our customer service department as quickly as possible. Please be specific as to what the error is and provide the information necessary to correct the error.

How do I update my account?

Should you ever need to make changes to your account (address update, e-mail update, telephone update, etc), simply log into your account and click on the update account link. Once you've made the necessary changes to your account, save your new information by clicking on the update account button.

My question is not addressed. How can I obtain assistance?

If your question has not been addressed, please refer to our contacts page and send an e-mail to our customer service department.